If you have been contacted by your mortgage holder regarding proof of insurance, please inform them that all requests for certificates of insurance must be made directly to the agent.  Their contact information is listed below: 

Puckett, Sheetz & Hogan Insurance
Agent for our account:  Bill Puckett
Telephone:  (843)448-8122
Toll-Free:  800-849-0708
Fax: (843)448-7873