Patricia Grand

Dear Homeowner,

 

This is a follow-up on Hurricane Ian.  We have been on property multiple times since the Hurricane passed through evaluating the property.  We have also had a third party company perform a preliminary walk-through of the unit.  We did this so we would have an idea of how many units may be wet at the property.  Based on this information we will now engage a local restoration company to begin drying units.  They will be onsite either tonight or tomorrow morning.  They will be taking pictures and documenting their efforts to restore your unit. The drying process will protect your unit from mold and mildew.  We will be getting daily reports from the restoration company.  If your unit is occupied then please make sure your guests do not turn off the equipment or it could compromise the drying efforts. Based on what we have seen so far we believe drying should be completed by Wednesday at the latest. Please go to www.ramresorts.com to find the status of your unit and the most recent updates.

 

Thank you for your patience and understanding as we attempt to restore the property.