Hello Caravelle Owners,

As you may or may not know Spectrum has started wiring the building for the new WIFI.  This project will be done in 3 phases. We hope to have the project completed before the end of July.

Phase I - This phase is the installation of equipment in the closets as well as running the raceways (hallway tracks) in the 2nd through 15th floors.  The first floor wiring is located in the drop ceiling.  The contractors are also pulling wire during this phase. This phase should be completed in the next few weeks.

Phase II - This will involve owner or guest interaction.  This process starts Monday June 17th beginning with the 1st floor and moving up the building.We have attached some links below displaying the schedule which provides you the date as when they will be needing entrance to your unit for roughly 20-25 mins. That schedule and other documents can also be found on www.ramresorts.com. Spectrum and subcontractor SE Cable will be entering into each Yellow or Purple unit only (in the attached spreadsheet) to add wiring for a new access point mounted to the metal grid of your drop ceiling just inside the unit’s entrance door.  If your unit does not have a drop ceiling by the entrance door then the access point will be mounted to the wall above your unit’s entrance door. We cannot give an exact time they will be entering your unit.  We have advised the contractor to knock on the door, pause before entering, and announce who they are with before entering. The guests/owners/tenants MUST allow Spectrum and SE Cable to enter the unit to perform this task. Please make sure your rental company and guests are aware of this required work. If we do not get access, your unit does not get WIFI or the capability to stream TV. If your unit is green on the spreadsheet they will not need to enter your unit.  

We will be keeping the regular cable system running until we have worked out any kinks that may arise. 

Links:

Phase II Schedule

Schedule Grid

Spectrum Tech Support

Please let us know if you have any questions. 

Thank you,

The Caravelle Board of Directors